Xbox One S and its Netflix app first require updates to offer 4K HDR content support

by on August 3, 2016

Stephan Jukic – August 3, 2016

As we recently covered in our detailed review of the powerful new Microsoft Xbox One S game console, it has finally arrived on sale and for delivery and with the promise of 4K content streaming support, high dynamic range and support for 4K Blu-ray discs. The new console even supports 4K upscaling of Full HD 1080p games as a cool new added bonus.

However, for the content options in 4K and HDR from Netflix, there is a minor catch right out of the box. Basically, in order for the Netflix app of the One S to offer its 4K HDR content to those of you who have an ultra HD TV with HDR to go with your new console, you’ll have to first download the updated Netflix app version manually.

Xbox One S Netflix app requires app update to offer 4K hdr content support

The Xbox One S Netflix User interface

This can be done in the Xbox Store through the console’s user interface and in order to access the 4K and HDR of the app, you’ll also have to make sure that you’ve gotten a subscription to the premium Netflix package instead of the ordinary one. Only the premium Netflix subscription offers streaming of 4K and HDR ultra HD and as a bonus, it allows for streaming to four different display devices at the same time.

Aside from all this, we should also note, as we did in our review of the Xbox One S, that the console requires a 4.5GB out-of-the-box update before it can even recognize 4K UHD content from streaming or Blu-ray disc media. Basically, new buyers of the One S will have to first update the device itself and then go ahead and get the Netflix app update as a followup before 4K goodness can start flowing to their TV screen.

Xbox One S for now only offers 4K UHD video streams from Netflix and support for ultra HD Blu-ray disc content but the inclusion of Amazon Prime Instant Video UHD entertainment is in the works and we’ll probably see other streaming apps arrive to the console down the road. We should also note that these 4K and high dynamic range options from the Netflix app and the Xbox One S itself are only playable on ultra HD TVs with HDR10 high dynamic range content support. Models which support the standard include Samsung’s 2016 SUHD TVs, Sony’s XBR-D TVs and LG’s HDR OLED and LCD models like the E6 4K OLED TV.

The Xbox One S 4K-capable console

The Xbox One S 4K-capable console

This latest version of the Xbox Console has become available as of August 2nd in its 2TB version for a price of $399.99. Given all the new features and specs the One S packs, we actually consider this to be a fairly reasonable MSRP. Other 1TB and 500GB versions of the Xbox One S are coming in the weeks to come.

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  • Craig
    August 5, 2016 at 12:15 pm

    It seems like only having one HDMI output is a serious technical limitation for users trying to integrate the One S into existing home theater setups where a surround sound receiver may not support the HDCP requirements for 4k video with HDR. The Samsung UHD bluray player has two HDMI outputs for this purpose (one for video to the tv and as second HDMI for audio only output). Are end users with older surround sound receivers going to be forced to choose between 4k HDR video (when hooked directly to an HDCP compliant TV) or getting a good surround sound experience (by connecting through an holder surround receiver)?


    • harry Pottar
      November 27, 2016 at 7:47 am

      The Xbox one S offers optical out, I have an older top of the range Pioneer Elite Receiver that doesn’t have HDMI, I have the xbox one s going to TV via HDMI and sound via optical to receiver.


      • Drew Johnston
        December 28, 2016 at 11:06 am

        I setup our new 4K TV, with Xbox One S, Satelite, Blue Ray Player, Surround Sound.

        All audio that gets sent to the TV, whether through Composite, HDMI, etc all gets sent to the surround system through Optical. the sound from the TV alone was horrible (Tin Box sound) but now Sounds perfect.


  • Drew
    August 6, 2016 at 9:47 pm

    I can’t seem to figure out how to get the updated version of Netflix downloaded. No option for UHD.


  • Andy Petrie
    August 24, 2016 at 7:02 pm

    Vizio P and M series displays also have support for HDR 10…


    • Stephen
      September 7, 2016 at 6:32 pm

      Yes they both do now, however this support wasn’t available right upon their release. Thanks for mentioning this Andy.


  • Marty
    September 7, 2016 at 3:30 pm

    Since when is being required to update an app considered a “minor catch”? Gees…


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